They made me do it….
Some more budget cuts. Some more enforcement of arguable decision. It up to the lower management to make it happen. As usual. Does it really have to be this way?
The F/S ratio : Organizational quality or operational excellence?
The F/S ratio : function and support. Do organizations focus too much on tools and methodology and not enough on something else. Or SomeONE else?
Mean lean, average lean : on which side to lean on ?
Lean programs are great! As long as the whole concept is implemented. Tools for humans. Not the other way around.
Reg-less, NOT reckless quality
Do we focus on the details of the regulations or its essence? Do we make sure the level of compliance in our organisations is aligned with our true purpose or simply ensure that all the requirements…
Quality gurus : who’s next?
Quality guru wanted!! The great from the pas are dead. Who will take the baton and lead the way?