Grassroots movement for Quality


I love grass. So strong and resistant. I love grassroots movement, So strong and resistant. So connected and interdependent. Are you?

Disruptors


Are you a disruptor? If so...congratulations!

The F/S ratio : Organizational quality or operational excellence?


The F/S ratio : function and support. Do organizations focus too much on tools and methodology and not enough on something else. Or SomeONE else?

Stressed quality or quality stress?


Stress can be good or bad. Can Quality be good or bad too?

Qualities for quality


A short list of qualities for quality. And a few thoughts along the way.

When 95% probability provides 16% certainty.


Whenever you are 99% certain, starting doubting your results and look back at your dat with Bayes in mind.

Quality culture : Lessons from a defeat


How a recent political defeat can enlighten us on quality culture.

Mean lean, average lean : on which side to lean on ?


Lean programs are great! As long as the whole concept is implemented. Tools for humans. Not the other way around.

How expensive is cost-cutting?


Cost-cutting is costly! Most of the time. But we do it anyway. To get the early rewards and to hope it will stop soon. Bad news : it won’t. Stop thinking cost. Start thinking smart.

Reg-less, NOT reckless quality


Do we focus on the details of the regulations or its essence? Do we make sure the level of compliance in our organisations is aligned with our true purpose or simply ensure that all the requirements…

Quality gurus : who’s next?


Quality guru wanted!! The great from the pas are dead. Who will take the baton and lead the way?

The second commandment : procedures you shall respect


Once the procedures are written up, a lot of them end up on a shelf or in a binder in a supervisor’s desk. Under lock and key! TOO FREQUENTLY ! And too frequently, this is observed by…