Qualities for quality


A short list of qualities for quality. And a few thoughts along the way.

When 95% probability provides 16% certainty.


Whenever you are 99% certain, starting doubting your results and look back at your dat with Bayes in mind.

Quality culture : Lessons from a defeat


How a recent political defeat can enlighten us on quality culture.

“What are the conditions of your situation ?” Navy procedure.


The navy does it. Great communicators do it too! Do you?

No more time.


Procrastination buster : the end of the line. Why should we wait until then to actually do what must be done?

Mean lean, average lean : on which side to lean on ?


Lean programs are great! As long as the whole concept is implemented. Tools for humans. Not the other way around.

WARNING : we lost time !


We lost one hour once again. IF you fell cheated read on! IF you don’t care. Read on! If you feel cheated and don’t care...do not bother to read.

The roots of a quality culture


Building a culture takes times. Maintaining it takes care and nurturing. Lessons from the bamboo.

How expensive is cost-cutting?


Cost-cutting is costly! Most of the time. But we do it anyway. To get the early rewards and to hope it will stop soon. Bad news : it won’t. Stop thinking cost. Start thinking smart.

Reg-less, NOT reckless quality


Do we focus on the details of the regulations or its essence? Do we make sure the level of compliance in our organisations is aligned with our true purpose or simply ensure that all the requirements…

Time does not exist. Don’t even try to “manage” it!


Time is a mathematical expression of the 4th dimension. out of 11. Who can pretend to understand it , let alone manage it? Not all is hopeless however if you stop thinking about time and focus on…

Quality gurus : who’s next?


Quality guru wanted!! The great from the pas are dead. Who will take the baton and lead the way?

The second commandment : procedures you shall respect


Once the procedures are written up, a lot of them end up on a shelf or in a binder in a supervisor’s desk. Under lock and key! TOO FREQUENTLY ! And too frequently, this is observed by…

The first commandment : procedures you shall write


DEATH BY SOP ! Sometimes I think that the FDA, HPFBI, MCA and WHO all have that in mind when they ask to see our procedures !

No sound


C.02.006 Interpretation 5 : GMP refresher


How can it be clearer? Human Performance Improvement (HPI... yep, training groups are progressively called HPI teams) personnel are frequently asked what is the target audience for a given course or…

C.02.006 Well-shoed shoe-maker


Do you know the internet? Not the one we use for online shopping but the one that is full of information about compliance. I was looking through the Health Canada web site recently, looking for some…

C.02.006 Interpretation 5.4 :documentation


I once participated in a discussion on LMS. Learning Management System. Another one of those systems that our IS department just loves to install... and validate! Another one of those systems…

C.02.006 Qualification


I like puzzles. Like this one : Why should a supervisor need to be a university graduate to supervise in the manufacturing area but NOT in the packaging area? The Canadian regs are pretty explicit…

C.02.006 After all it’s all about people!


I am always flabbergasted to see the mess whenever the fundamentals are neglected. When we forget to look for the root cause of any problem, we keep having the problem or worse, it gets amplified.…