Mission : compliance or quality? I was recently reading a magazine on quality management. As of this writing, the new ISO9001:2015 is about to be realized to the world. Some people are excited : It has been 7 years since the last version and the world has changed tremendously in this period. They can’t wait […]Plus d'info ›
CHANGE CONTROL It strucked me a few days ago. I had never thought about it this way. I needed to take a step back to see the horrible reality. CHANGE CONTROL…..as if CHANGE could be controlled! I needed a frank conversation with a colleague to see it all. Suddenly. Sooo clearly. The main problem with […]Plus d'info ›
Quality fractals Fractals are amazing. Infinitely complex and present in nature in various form they are a reminder of eternity. From Wikipedia A fractal is a natural phenomenon or a mathematical set that exhibits a repeating pattern that displays at every scale. If the replication is exactly the same at every scale, it is called […]Plus d'info ›
Brain cells constantly reconnect making even a damaged brain functions. If brain cells do this spontaneously, wouldn’t our employees do the same ? If only we were to understand this…Plus d'info ›
“If you don’t do it right the first time, do you think you will have the time to do it right the second time?” Wow ! Coming from a grand-mother, decades ago, this is probably the strongest argument in favor of Contemporary quality that I have heard…ever ! (Yvonne Simmons Howze, Quality Progress December 2014). […]Plus d'info ›
During the last World War (hopefully the last), Winston Churchill had tough decisions to make as British Prime Minister and commander of the war efforts. During one meeting about the reallocation of resources, one of his well-intentioned aid suggested diverting the Culture money to the defence ministry. Churchill then apparently raised one of his aging […]Plus d'info ›
Some more budget cuts. Some more enforcement of arguable decision. It up to the lower management to make it happen. As usual. Does it really have to be this way?Plus d'info ›
I love grass. So strong and resistant.
I love grassroots movement, So strong and resistant.
So connected and interdependent.
Attending formal training sessions is fun and interesting. As long as the learner applies the new concepts and methods afterwards. Formal training is usually delivered for a specific reason : improve performance and productivity. Attending training “conferences” by experts is way more interesting…if there is learning involved afterwards. But then, what is learning coming from […]Plus d'info ›
The F/S ratio : function and support. Do organizations focus too much on tools and methodology and not enough on something else. Or SomeONE else?Plus d'info ›
How much are YOU worth for your company? How much can you spend on your own without authorization from your boss? Do you know? Few people know….Plus d'info ›
Stress can be good or bad. Can Quality be good or bad too?Plus d'info ›
A short list of qualities for quality. And a few thoughts along the way.Plus d'info ›
Whenever you are 99% certain, starting doubting your results and look back at your dat with Bayes in mind.Plus d'info ›
How a recent political defeat can enlighten us on quality culture.Plus d'info ›
Lean programs are great! As long as the whole concept is implemented. Tools for humans. Not the other way around.Plus d'info ›
Building a culture takes times. Maintaining it takes care and nurturing. Lessons from the bamboo.Plus d'info ›
Cost-cutting is costly! Most of the time. But we do it anyway. To get the early rewards and to hope it will stop soon. Bad news : it won’t. Stop thinking cost. Start thinking smart.Plus d'info ›